Jhames

Designer, writer, activist, muse, bodhisattva.

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Won’t scratch surfaces

2007 October 28

I don’t see the need for making four simple words – “do your goddamn job” – into “Yes, you are so right about this project and its lack of proper direction to date. I want you to know I truly appreciate the effort you’ve given up to now, and I am really looking forward to the next revision now that you have a better sense of what the client wants!” Apparently, my way is perceived as hostile and abrasive. What the fuck ever.

My friend Sean recommended a really good book that is easy to read and absorb: Difficult Conversations: How to Discuss what Matters Most by a group of authors associated with the Harvard Project on Negotiation. The book takes no time to read at all and teaches you how to constructively talk with clients, employees, bosses, spouses, just about anyone. Now that I know the importance of honoring a person’s sense of self and self-image, I can better request to do the goddamn job without making anyone cry or feel resentful.

If you ever find yourself being told you’re perceived as abrasive amongst your peers, quickly put out your cigarette on the accuser’s exposed skin and pick up this book at your local independent bookseller. See if you don’t read this book and call people by name on the examples given to demonstrate misunderstood intentions or being an all-around whiny fuck. To yourself, I mean.

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