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	<title>Hearsay &#124; Jhames &#187; design</title>
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	<description>That’s just crazy talk</description>
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		<title>Designer, Developer… Ambassador?</title>
		<link>http://www.jhames.com/hearsay/advice/designer-developer-ambassador/</link>
		<comments>http://www.jhames.com/hearsay/advice/designer-developer-ambassador/#comments</comments>
		<pubDate>Fri, 23 Oct 2009 23:00:51 +0000</pubDate>
		<dc:creator>Jhames</dc:creator>
				<category><![CDATA[advice]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[contract]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[risk management]]></category>

		<guid isPermaLink="false">http://www.jhames.com/hearsay/?p=579</guid>
		<description><![CDATA[We interrupt VeganMoFo to address a question I was sent regarding payment after completing a project without having a contract. What sucks most about this type of situation is that you can end up looking like the bad guy if you don’t resolve the matter in a diplomatic fashion. Especially when dealing with companies that do not understand or appreciate the cost of design services. Not only am I going to help you get your money, I’ll even tell you how you can win over potential clients that balk at your hourly rate! So I made a dumb mistake a few months ago. I took a job without a contract, only because it was a small project and referred to me by a guy I’ve been working with for a couple of years. I built a flash image map for [redacted]. 6 hours for &#8230; <a href="http://www.jhames.com/hearsay/advice/designer-developer-ambassador/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Manage almost any client relationship</title>
		<link>http://www.jhames.com/hearsay/how-to/manage-almost-any-client-relationship/</link>
		<comments>http://www.jhames.com/hearsay/how-to/manage-almost-any-client-relationship/#comments</comments>
		<pubDate>Fri, 18 Sep 2009 23:58:59 +0000</pubDate>
		<dc:creator>Jhames</dc:creator>
				<category><![CDATA[how-to]]></category>
		<category><![CDATA[client management]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[compromise]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[risk management]]></category>
		<category><![CDATA[users]]></category>

		<guid isPermaLink="false">http://www.jhames.com/hearsay/?p=466</guid>
		<description><![CDATA[A friend on LiveJournal asked me* to write a little something about managing client relationships. I assume this question is the product of countless less-than-ideal clients who could have made people’s lives a lot easier if they were ideal. Yes, the ideal client does exist. This type of client has done his/her homework on the target market, knows what the creative strategy should incorporate, has prepared all necessary materials for you to do your job, and understands that your time equals money. You meet on a frequent basis with this client to review progress on the project, receive constructive feedback, and coordinate with other team members on final deliverables without anyone getting in the way. You love this client. Managing this relationship is, by far, the easiest since you are being treated with the respect due any working professional and you will always look &#8230; <a href="http://www.jhames.com/hearsay/how-to/manage-almost-any-client-relationship/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What I am currently absorbing</title>
		<link>http://www.jhames.com/hearsay/5-things/what-i-am-currently-absorbing/</link>
		<comments>http://www.jhames.com/hearsay/5-things/what-i-am-currently-absorbing/#comments</comments>
		<pubDate>Fri, 26 Jun 2009 18:11:27 +0000</pubDate>
		<dc:creator>Jhames</dc:creator>
				<category><![CDATA[5 Things]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[development]]></category>
		<category><![CDATA[fonts]]></category>
		<category><![CDATA[humor]]></category>
		<category><![CDATA[jQuery]]></category>
		<category><![CDATA[tutorial]]></category>
		<category><![CDATA[WordPress]]></category>

		<guid isPermaLink="false">http://www.jhames.com/hearsay/?p=350</guid>
		<description><![CDATA[Back in the day (puff) a friend of mine* started an online project called 5 Things New York, based on the original 5 Things in Washington, D.C. Now it seems everyone has a 5 Things list of some kind. So, naturally, I have to jump on the bandwagon. Here is what I am currently absorbing on the world wide web: Richard McCoy is a freelance designer in the UK who wrote a rather brilliant post how The 10 Commandments apply to design. I like how Richard blends advice with a healthy dose of affirmation in this post, and I would love to see it as a poster. Ian Stewart is a graphic artist that is presenting a 12-day/post course How To Create a WordPress Theme. I’m willing to overlook his grammar and syntax for what, so far, has been an incredible resource. I only &#8230; <a href="http://www.jhames.com/hearsay/5-things/what-i-am-currently-absorbing/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Ms Miriam Aarons: Patron Saint of Freelance Design</title>
		<link>http://www.jhames.com/hearsay/advice/ms-miriam-aarons-patron-saint-of-freelance-design/</link>
		<comments>http://www.jhames.com/hearsay/advice/ms-miriam-aarons-patron-saint-of-freelance-design/#comments</comments>
		<pubDate>Thu, 04 Jun 2009 19:30:53 +0000</pubDate>
		<dc:creator>Jhames</dc:creator>
				<category><![CDATA[advice]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[flat-fee]]></category>
		<category><![CDATA[freelance]]></category>
		<category><![CDATA[keep it simple]]></category>
		<category><![CDATA[Miriam Aarons]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[Sylvia Fowler]]></category>
		<category><![CDATA[The Women]]></category>
		<category><![CDATA[time management]]></category>

		<guid isPermaLink="false">http://www.jhames.com/?p=307</guid>
		<description><![CDATA[Charging by the hour tells your clients that you mean business. Time is money and you’re keeping the meter running with every meeting and phone conference. No matter how many times I set limits on design iterations or halted work when clients didn’t respond in a timely manner, I learned (the hard way) that flat-fee bids gave clients license to extend projects well beyond reasonable deadlines. Yes, I had client work, but I wasn’t making any money on my projects and found it harder to line up future work with project milestones that slipped often. I took a look at how I managed my projects. Communication with clients was always good and I provided changes to the work in a timely basis. I couldn’t figure out why so many of my projects were taking forever to complete. Cue Miriam Aarons. I hope (and pray to Sweet &#8230; <a href="http://www.jhames.com/hearsay/advice/ms-miriam-aarons-patron-saint-of-freelance-design/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Web Design: A Primer</title>
		<link>http://www.jhames.com/hearsay/advice/web-design-a-primer/</link>
		<comments>http://www.jhames.com/hearsay/advice/web-design-a-primer/#comments</comments>
		<pubDate>Thu, 14 May 2009 18:47:10 +0000</pubDate>
		<dc:creator>Jhames</dc:creator>
				<category><![CDATA[advice]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[DIY]]></category>
		<category><![CDATA[IA]]></category>
		<category><![CDATA[project management]]></category>

		<guid isPermaLink="false">http://www.jhames.com/wordpress/?p=117</guid>
		<description><![CDATA[Last Saturday evening I received an e-mail from a friend: I wonder if you have already developed, from lots and lots of years of cohorts asking you stuff like this, a primer  à la So You’re Thinking of Freelance Web Design for Weensy Could Be Micromanager Clients! laying around. As it just so happens… no. Mostly, my friends/cohorts ask questions about contract language or how much should they charge for their services. Project management is one of the many hats a freelance designer must wear whilst working but, to date, no one ever asked me how to manage a project. I had to think about my friend’s request: I have an approach to project management but nothing officially captured in a formal process. So I sat at my desk and typed a response to my friend—and a mutual friend who works in print for her &#8230; <a href="http://www.jhames.com/hearsay/advice/web-design-a-primer/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.jhames.com/hearsay/advice/web-design-a-primer/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>A Bulletproof Design Contract</title>
		<link>http://www.jhames.com/hearsay/advice/a-bulletproofed-design-contract/</link>
		<comments>http://www.jhames.com/hearsay/advice/a-bulletproofed-design-contract/#comments</comments>
		<pubDate>Mon, 11 May 2009 19:32:22 +0000</pubDate>
		<dc:creator>Jhames</dc:creator>
				<category><![CDATA[advice]]></category>
		<category><![CDATA[contract]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[DIY]]></category>
		<category><![CDATA[keep it simple]]></category>

		<guid isPermaLink="false">http://www.jhames.com/?p=180</guid>
		<description><![CDATA[The biggest mistake any designer can make is committing to work without a written agreement between oneself and the client. A verbal agreement provides little to no protection in a business transaction since physical proof of what terms were mutually agreed upon by all interested parties cannot be verified or upheld in court. The best protection for everyone is a written agreement that states the services which will be provided by the designer to the client in exchange for compensation and promotional use. Seems easy enough: a contract with outlined terms of the project and signatures from all vested parties. That couldn’t be more than 1-2 pages, right? Unfortunately, money makes some people turn into disease-ridden scourge of the earth – “bad apples” – who go out of their way to burn others for the sake of a dollar. Consequently, the actions of a &#8230; <a href="http://www.jhames.com/hearsay/advice/a-bulletproofed-design-contract/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>3</slash:comments>
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