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	<title>Hearsay &#124; Jhames &#187; project management</title>
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	<description>That’s just crazy talk</description>
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		<title>Learn From My Mistakes™: So You Want To Be A Success</title>
		<link>http://www.jhames.com/hearsay/advice/learn-from-my-mistakes-so-you-want-to-be-a-success/</link>
		<comments>http://www.jhames.com/hearsay/advice/learn-from-my-mistakes-so-you-want-to-be-a-success/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 00:26:32 +0000</pubDate>
		<dc:creator>Jhames</dc:creator>
				<category><![CDATA[advice]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[DIY]]></category>
		<category><![CDATA[freelance]]></category>
		<category><![CDATA[IA]]></category>
		<category><![CDATA[keep it simple]]></category>
		<category><![CDATA[preparation]]></category>
		<category><![CDATA[project lifecycle]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[risk management]]></category>

		<guid isPermaLink="false">http://www.jhames.com/hearsay/?p=615</guid>
		<description><![CDATA[A friend and former coworker of mine is venturing into business for himself: a “have IA – will travel” enterprise, if you will. He’s enjoyed my past entries about freelance and has mentioned (more than once) that we should talk more over drinks sometime – code for “I want to pick your brain” – as he ventures into sole proprietorship. Since my upkeep in this blog has been less than exemplary, I thought his search for knowledge would be as good a time as any to post what (and what not) to do in business. I should preface this entry by stating a) I’ve learned these lessons first-hand and b) you shouldn’t take what I say as gospel truth. Obviously, mileage will vary depending on how you choose to work. Without further adieu! Have a business plan for your company. When I told people &#8230; <a href="http://www.jhames.com/hearsay/advice/learn-from-my-mistakes-so-you-want-to-be-a-success/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Manage almost any client relationship</title>
		<link>http://www.jhames.com/hearsay/how-to/manage-almost-any-client-relationship/</link>
		<comments>http://www.jhames.com/hearsay/how-to/manage-almost-any-client-relationship/#comments</comments>
		<pubDate>Fri, 18 Sep 2009 23:58:59 +0000</pubDate>
		<dc:creator>Jhames</dc:creator>
				<category><![CDATA[how-to]]></category>
		<category><![CDATA[client management]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[compromise]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[risk management]]></category>
		<category><![CDATA[users]]></category>

		<guid isPermaLink="false">http://www.jhames.com/hearsay/?p=466</guid>
		<description><![CDATA[A friend on LiveJournal asked me* to write a little something about managing client relationships. I assume this question is the product of countless less-than-ideal clients who could have made people’s lives a lot easier if they were ideal. Yes, the ideal client does exist. This type of client has done his/her homework on the target market, knows what the creative strategy should incorporate, has prepared all necessary materials for you to do your job, and understands that your time equals money. You meet on a frequent basis with this client to review progress on the project, receive constructive feedback, and coordinate with other team members on final deliverables without anyone getting in the way. You love this client. Managing this relationship is, by far, the easiest since you are being treated with the respect due any working professional and you will always look &#8230; <a href="http://www.jhames.com/hearsay/how-to/manage-almost-any-client-relationship/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Ms Miriam Aarons: Patron Saint of Freelance Design</title>
		<link>http://www.jhames.com/hearsay/advice/ms-miriam-aarons-patron-saint-of-freelance-design/</link>
		<comments>http://www.jhames.com/hearsay/advice/ms-miriam-aarons-patron-saint-of-freelance-design/#comments</comments>
		<pubDate>Thu, 04 Jun 2009 19:30:53 +0000</pubDate>
		<dc:creator>Jhames</dc:creator>
				<category><![CDATA[advice]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[flat-fee]]></category>
		<category><![CDATA[freelance]]></category>
		<category><![CDATA[keep it simple]]></category>
		<category><![CDATA[Miriam Aarons]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[Sylvia Fowler]]></category>
		<category><![CDATA[The Women]]></category>
		<category><![CDATA[time management]]></category>

		<guid isPermaLink="false">http://www.jhames.com/?p=307</guid>
		<description><![CDATA[Charging by the hour tells your clients that you mean business. Time is money and you’re keeping the meter running with every meeting and phone conference. No matter how many times I set limits on design iterations or halted work when clients didn’t respond in a timely manner, I learned (the hard way) that flat-fee bids gave clients license to extend projects well beyond reasonable deadlines. Yes, I had client work, but I wasn’t making any money on my projects and found it harder to line up future work with project milestones that slipped often. I took a look at how I managed my projects. Communication with clients was always good and I provided changes to the work in a timely basis. I couldn’t figure out why so many of my projects were taking forever to complete. Cue Miriam Aarons. I hope (and pray to Sweet &#8230; <a href="http://www.jhames.com/hearsay/advice/ms-miriam-aarons-patron-saint-of-freelance-design/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Web Design: A Primer</title>
		<link>http://www.jhames.com/hearsay/advice/web-design-a-primer/</link>
		<comments>http://www.jhames.com/hearsay/advice/web-design-a-primer/#comments</comments>
		<pubDate>Thu, 14 May 2009 18:47:10 +0000</pubDate>
		<dc:creator>Jhames</dc:creator>
				<category><![CDATA[advice]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[DIY]]></category>
		<category><![CDATA[IA]]></category>
		<category><![CDATA[project management]]></category>

		<guid isPermaLink="false">http://www.jhames.com/wordpress/?p=117</guid>
		<description><![CDATA[Last Saturday evening I received an e-mail from a friend: I wonder if you have already developed, from lots and lots of years of cohorts asking you stuff like this, a primer  à la So You’re Thinking of Freelance Web Design for Weensy Could Be Micromanager Clients! laying around. As it just so happens… no. Mostly, my friends/cohorts ask questions about contract language or how much should they charge for their services. Project management is one of the many hats a freelance designer must wear whilst working but, to date, no one ever asked me how to manage a project. I had to think about my friend’s request: I have an approach to project management but nothing officially captured in a formal process. So I sat at my desk and typed a response to my friend—and a mutual friend who works in print for her &#8230; <a href="http://www.jhames.com/hearsay/advice/web-design-a-primer/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Great Client Expectations</title>
		<link>http://www.jhames.com/hearsay/advice/great-client-expectations/</link>
		<comments>http://www.jhames.com/hearsay/advice/great-client-expectations/#comments</comments>
		<pubDate>Fri, 02 Jan 2009 21:11:15 +0000</pubDate>
		<dc:creator>Jhames</dc:creator>
				<category><![CDATA[advice]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[preparation]]></category>
		<category><![CDATA[project lifecycle]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[risk management]]></category>

		<guid isPermaLink="false">http://www.jhames.com/?p=282</guid>
		<description><![CDATA[Get burned enough times and you find yourself coming up with trademark phrases like Learn From My Mistakes™. A lot of little mistakes with past projects added up to one giant mistake: overlooking the importance of risk management. During the course of a project lifecycle, it&#8217;s important to mitigate any and all risks so neither you nor the client waste time or money. Do you hear what I hear? When the client says, “we need a website that we can manage ourselves,” clarify every last word of that sentence. Does the client want a Content Management System running the website? Does the client even know what a CMS is or how to use one? How big is the website? Who is “we”? You need to hear exactly what the client is saying. Don&#8217;t skip this step, otherwise you could be left with a much &#8230; <a href="http://www.jhames.com/hearsay/advice/great-client-expectations/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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