Résumé

Summary

James has a rare mix of sense and skills that allow him to make the most of his design talents. He is an avid customer advocate and employs a user-focused approach in copywriting, marketing communications, graphic design, brand development, responsive design, and human-computer interactions. James values project collaboration and understands how to find the ideal intersection for clients and end-users. When James isn’t obsessing over creating elegant form and function, his other interests include perfumery, language, art history, and consuming vast amounts of music.

Specialties

  • Creative Direction
  • Brand Strategy
  • Content Creation and Development
  • Brand Management
  • Graphic Design
  • Web Design
  • User Experience Design
  • Front-End Web Development
  • Localization
  • Native and Rich Client Mobile Design

Senior UX Designer III
Samsung Electronics America
06/2015 – present | bellevue, wa

UX Project Management for Samsung models including smartphones, tablets, and wearable devices. UX/UI design of applications for carrier-specific devices.

  • UX Project Management
    • Galaxy S7
    • Galaxy S7 Edge
    • Galaxy S7 Active
    • Gear S3
  • UX/UI Application Design
    • DIRECTV Remote (AT&T)
    • Visual Voicemail (AT&T and T-Mobile)

Senior UX Designer (consultant)
Boeing
10/2014 – 05/2015 | Everett, WA; Renton, WA

  • Leading activities to recommend, design, develop and document User Interface design for commercial aircraft BI automation tool.
  • Evaluating current application to identify and guide heuristic recommendations.
  • Interfacing with probable system users to validate usability solutions.
  • Identifying users within all levels of Boeing personnel to construct key user scenarios.
  • Designing hi-fidelity wireframes of application.
  • Presenting wireframes to Key Stakeholders for feedback and iteration.
  • Creating visual design guidelines (redlines) of final wireframes for development team.
  • Developing HTML prototypes to test key screens.
  • Coordinating with development team for fit and finish of final product.

Creative Director, International
AllRecipes
03/2014 – 09/2014 | Seattle, WA

Allrecipes International serves home cooks with editorial and user-generated recipes localized in Western, Cyrillic, and character-based languages.
  • Responsible for overall site architecture, site flow, interaction design, advertising product design and integration, visual design, and brand guidelines.
  • Responsible for the visual and user interface design for international digital sales and platforms.
  • Managed visual designers to support the production of advertising collateral, advertising products, and editorial projects.
  • Worked with Editorial to ensure that site UI and UX support taxonomy and content strategies.
  • Worked with Product and Development to ensure that site UI and UX support SEO and product strategies, and that designs support technical strategies and protocols.
  • Worked with Sales to understand advertiser needs and generating creative solutions to bring to market.
  • Collaborated with US Creative and Brand teams to ensure consistency in brand execution, sharing best practices and leveraging company assets.

Senior UX Designer (Contract)
Microsoft
01/2013 – 03/2014 | Bellevue, WA

Supporting Microsoft Commerce Platform initiatives
  • Generated design ideas, conceptualizing, designing and implementing prototypes, mock ups, task analysis, personas, user flows, wireframes and style guides.
  • Presented and sold designs to product group, understanding customer needs and motivations and integrating them into product design to contribute to user features and functionality.
  • Followed the Microsoft design language and utilizing industry design standards and best practices to define and implement design criteria, design guidelines and design specifications.

Senior Product Design Manager (Contract)
T-Mobile
09/2012 – 12/2012 | Bellevue, WA

Responsible for managing Entertainment, Security & Protection Cloud Services, and On-Device Marketing applications in T-Mobile branded services.
  • Lead a virtual team of creative professionals to develop product and service design solutions.
  • Met business goals and brand guidelines while staying within technical constraints.
  • Presented work to senior leaders across the organization, gaining acceptance of program objectives, strategy and creative executions.
  • Advocated for customer needs and integrating user research in the design process.
  • Determined the resources needed to achieve program goals and delegate responsibilities accordingly.
  • Developed project priorities, milestones, deliverables and timelines.
  • Established and evangelized design strategy and process with our business stakeholders.
  • Planned and controlled budget expenditures.
  • Sourced and managed a creative talent pool of agencies and contractors
  • Conducted agency reviews, negotiating costs and work schedules.
  • Established a consistent design language across all T-Mobile branded services: developing color palettes, layout guidelines, type systems, and interaction patterns.

Senior UX Designer (Contract)
Xbox
03/2011 – 08/2012 | Redmond, WA

  • Conceptualizing, designing, developing, and executing design projects for console and web properties.
  • Creating wireframes, concepts and redline specs.
  • Developing conceptual strategies and implementing graphic programs for various promotional campaigns: game launches, seasonal promotions, special events, franchise packaging, and channel and branding initiatives.
  • Working with marketing staff and producers to create on-brand design concepts.
  • Maintaining quality/brand control for all elements created by design department.

Corporate Creative Director
Sesame
10/2009 – 03/2011 | Seattle, WA

  • Managed brand portfolio in the dental technology industry.
  • Directied efforts of creative projects for the company.
  • Collaborated with leadership across the company to define brand strategies.
  • Contributed to new business development and marketing efforts.
  • Developed and grew client relationships.
  • Translated business objectives into compelling design strategies.
  • Defined and managed market positions and strategies for the corporate parent brand, its umbrella brand of services, each individual service, and speaker bureau.
  • Created electronic and print marketing communications for corporate brand, its umbrella brand of services, each individual service, and speaker bureau.
  • Redesigned and redeveloped the corporate website to present company brands as well as support the needs of individual departments.
    • Met with stakeholders and company leadership to gather requirements.
    • Delivered project plans with schedules and budgets.
    • Catalogued website directory and pages
    • Developed new sitemap, business workflows, and page wireframes.
    • Designed concept and creative direction website; developed site using progressive enhancement technique with XHTML and CSS3.
    • Attracted more traffic to company website by improving the content writing that raised Search Engine Optimization rankings and results.
  • Created a brand guide and style manual to document the brand strategies, company lexicon, as well as brand examples in collateral and presentations.
  • Presented corporate brand and thought leadership internally.
  • Educated sales team with influential brand strategies to shorten their sales cycle.

Founder, Creative Director
6th Republic
06/2007 – 12/2008 | Seattle, WA

  • Founded and launched a boutique agency focused on web design and development.
  • Evaluated clients’ needs for short- and long-term growth strategies.
  • Managed a portfolio of 8 projects generating $250,000 annual revenue.
  • Launched startup clients with visual identities, brand style guides, brand collateral, and websites.
  • Refined client websites with original creative direction for optimal user experiences and increased search engine traffic.
  • Coordinated client projects from concept to product launch.
  • Hired and managed freelance designers and developers.
  • Composed operations plan for marketing strategy and market visibility.
  • Drove business development activities.
  • Defined business strategy and participated in ongoing sales activities.
  • Wrote and negotiated proposals.
  • Documented scope, budget, and details of statements of work and contracts.

Design Consultant
All Star Directories
01/2007 – 12/2007 | Seattle, WA

  • Designed Business-to-Consumer (B2C) websites targeting consumers interested in online and continuing education.
  • Developed information architecture documentation for product managers and project managers.
  • Implemented design and technical specifications with web developers to ensure product quality.
  • Documented heuristics for all B2C websites.

Art Director
Lux
01/2005 – 02/2006 | Seattle, WA

  • Acted on business development opportunities and presented proposals.
  • Managed company vision and mission, client graphic information, design business, and company portfolios.
  • Attended business development meetings to represent company’s creative proficiencies.
  • Communicated with clients on a daily basis.
  • Chose designers to best match skill sets to job- and client-type.
  • Built and managed 7-person team of contract designers.
  • Fostered and supported a collaborative team environment.
  • Created and designed promotional printed materials and user-friendly web and application interfaces.
  • Designed, directed and championed touch interface experience with sensitivity to multicultural application.

Art Director (Contract)
BabyCenter
08/2003 – 02/2005 | San Francisco, CA

  • Designed image and identity campaigns, websites and promotional printed materials for BabyCenter.com as well as its retail channel The BabyCenter Store.
  • Redesigned ParentCenter.com and expanded BabyCenter’s brand elements.
  • Worked alongside software and web developers to redesign company’s internal content management system.

Art Director
New Frontier Media
01/2002 – 03/2003 | Gunbarrel, CO

  • Coordinated creative team to design and develop Business-to-Business (B2B) websites for broadband audience.
  • Mentored junior designers and managed freelance copywriters.
  • Designed print and web marketing materials for B2B websites.

Production Engineering Manager
Novo
01/2000 – 11/2000 | New York, NY

  • Led the production engineering team, serving as a leader advocate, teacher, mediator and manager.
  • Managed 9-person team to produce web sites under tight schedules.
  • Coordinated workflow management with New York and San Francisco offices.
  • Mentored team members.
  • Worked with project management for client web-knowledge and web-awareness.
  • Coordinated website integration with third-party agencies and companies for clients.
  • Ensured adherence to established processes and standards.
  • Instituted Quality Assurance lab, managed internal and external staging servers, created internal presentations.

Interface Design Director
Interworld
09/1999 – 01/2000 | New York, NY

  • Analyzed company’s e-commerce software platform to identify user interface patterns.
  • Instituted user interface standards and developed style guide to streamline user interface throughout software platform.
  • Designed page templates for software platform and coordinated template development with software engineers.

Senior Web Designer, Lead Web Developer
Internet Commerce Labs Inc.
04/1999 – 08/1999 | Denver, CO

  • Designed and authored company’s B2B and B2C sites, as well as the corporate website.

Education

RMCAD
Denver, CO

BFA in Graphic Design

Pratt Institute
Brooklyn, NY

Completed courses in Printmaking & Book Arts

Digital Skills

  • Adobe Creative Suite
  • Microsoft Office
  • OmniGraffle
  • Balsamiq
  • Axure
  • HTML5, CSS3, Intermediate XML
  • Coda
  • Merlin

Languages

Basic French
Basic Spanish